Trust Center
Welcome to IDEXX's Trust Center. Our commitment to data privacy and security is embedded in every part of our business in enhancing the health and well-being of pets, people, and livestock. Use this Trust Center to learn about our security posture and request access to our security documentation.
Data Security
Data Security
We follow industry best practices for data security. We are happy to provide more details about our data security practices upon request.
Risk Management
Risk Management
Our cybersecurity risk management program includes processes that incorporate and utilize certain principles from established standardized frameworks. The program aims to protect and preserve our information systems and includes controls and procedures for the prevention, identification, containment, and remediation of cybersecurity threats through the use of various technologies, tools, policies, standards, and practices.
AI
AI
We are committed to using AI responsibly, ethically, and in accordance with applicable laws and regulations. We have an established policy, governance framework, and management steering committee to monitor, oversee, and mitigate enterprise-level risk related to generative AI, including current and future operational, compliance, and regulatory risks.
- Is a non-disclosure agreement (NDA) required to receive a SOC report (or other gated material)?
- Would you share your information security policies?
- Do you share the results of penetration tests?
- I have a formal security questionnaire for completion. How do I submit my security questionnaire to IDEXX?
- What is a SOC2?